FREQUENTLY ASKED QUESTIONS

HOW THE CUSTOMER IS CHARGED

Movers charge for labor, trucks, travel time and material. All of the charges must be filed with the local state agency (in New York , the D.O.T.) A mover is not allowed to charge more or less than the filed rates, known as the tariff.

LABOR & TRUCKS

You pay an hourly rate for a truck and a designated number of men. Your time starts when they clock you in at the point of origin, until they finish at your new address.

TRAVEL TIME

This is for the men to travel to their next job or back to the office after they have completed your job.

MATERIALS

This is for the men to travel to their next job or back to the office after they have completed your job.

BLANKET INSURANCE

This is a basic insurance included with the price of the job. It is $.30 per pound per article. It covers your possessions and boxes packed by you.

INSURANCE / VALUATION

This is an additional charge to the customer to cover his or her goods in case of damage.